How secure is logging in to l98?
Millions of logins happen on l98 every day, and every session is protected with bank-grade security. When you click the login button, multiple security layers work silently in the background — you won't notice a thing, but your data stays completely safe.
L98 uses TLS 1.3, currently the most advanced encryption protocol available. Your password is never stored directly on the server — it goes through a one-way hashing process, making it completely unreadable to anyone.
Three Ways to Log In
There are three ways to log in to l98. The first is with your mobile number and password — the most common method, as most users in Bangladesh register with a mobile number. The second is with your email and password. The third is biometric login on the mobile app, where you can get in within a second using your fingerprint or Face ID.
Whichever login method you use, the security standard is the same. The first time you log in from a new device, an OTP will be sent for verification — this is an automatic measure to prevent unauthorized access.
What should you do if you forget your password?
Forgotten your password? No need to worry. Just look for the "Forgot Password?" link right on the login form. Click it, enter your registered mobile number or email, and an OTP will be sent to you. Use that OTP to set a new password. The whole process takes under 3 minutes.
If you're unable to access your account via mobile number or email, contact our support team directly through live chat. After verifying your identity, they'll help you recover your account.
Can you be logged in on multiple devices at the same time?
Yes, l98 supports simultaneous logins across multiple devices. You can be logged in on your mobile and computer at the same time. For security, however, a notification is sent to your other devices whenever a new login occurs. If someone logs in without your authorization, you'll receive an instant alert and can end all other active sessions directly from your profile.
Having trouble logging in?
Sometimes login fails even when your password is correct. There are a few common causes. First, outdated data stored in your browser cache can cause issues — try clearing your browser and logging in again. Second, entering the wrong password too many times will temporarily lock your account — wait 30 minutes before trying again, or contact support.
Using a VPN may sometimes block your login, as l98's security system flags access from unusual locations. If this happens, disable the VPN and try logging in again.
Best Practices for Account Security
After logging in to l98, a few good habits go a long way. Always log out after a session on public or shared devices. Only use the "Remember Me" option on your personal device. Never share your password with anyone — l98 staff will never ask for it. Keep two-factor authentication (2FA) enabled; you can activate it from your account settings.
L98's AI system analyzes your location, device, and login pattern every time you sign in. If anything looks unusual, additional verification is automatically requested. The system runs 24/7, so your account is monitored even while you sleep.